Getting Started with TagTrax
Table of Contents
What is TagTrax?
TagTrax simplifies the management of raft bookings and inventory. It streamlines tasks like check-in/check-out, raft repairs, reporting, and shuttle management. It’s designed to improve efficiency and accuracy in day to day operations.
Getting Access
To access TagTrax, you will need:
- Valid Google email address: Used for authentication within the application.
- Apple associated email address (Optional): Required if installing on a personal Apple device. Provide this when requesting iOS beta access.
Request Access
To gain access to TagTrax, please complete the enrollment form. The form submission undergoes human verification, which typically takes 1-3 days for approval. Upon approval, you’ll receive an email containing setup instructions and your invitation to the platform.
Downloading & Installing TagTrax
Currently, due to complications with getting internal applications approved on the open app stores, the application is only available for download from a beta stream that may take additional steps to get access to.
Android
- You will receive an email invitation at the Google account email address you provided.
- Open the invitation email and click on the “Join the Test” or similar link provided.
- Once you have accepted the invitation, you can install the application directly from the invitation page (Easiest), or by searching for TagTrax in Google play
Note: Make sure you are signed into the correct Google account associated with your invitation.
iOS
The iOS installation process requires two steps: joining the Lazy Day Apple Organization and accepting a TestFlight invitation.
- Join the Lazy Day Apple Organization:
- An email invitation will be sent to your provided Apple ID email address. Accept this invitation.
- Accept TagTrax Tester Invitation:
- After joining the organization, you’ll receive a second invitation to join the TagTrax tester group via TestFlight. Accept this invitation.
Installing via TestFlight:
- Install TestFlight from the App Store if you haven’t already. TestFlight is Apple’s official beta app management platform.
- Open TestFlight and TagTrax should appear as an available application. If it doesn’t, ensure you are signed in with the correct Apple ID.
Authentication
TagTrax currently relies on Google Authentication. This means that a valid google account is required to access the application. Before first time authentication, your associated email must first be added to the ACL list.
Using TagTrax
TagTrax is composed of 4 main modules:
- Check-In/Check-Out (a.k.a Base) module
- Repair Module
- Reporting Module
- Shuttle Management Module
Check-In/Check-Out Module
This module manages customer booking states. Booking records include:
- Name on file
- Phone Number on file
- Booking Status
- Booking Date and Time
- List of rentals associated with the booking
- Waivers
- Booking Notes
- Start Time (actual check-in time)
- End Time
- Float Time (duration between check-in and check-out)
- Flags
- Check-In UUIDs (NFC tag IDs scanned during check-in)
- Check-Out UUIDs (NFC tag IDs scanned during check-out)
- List of Raft Numbers associated with the booking (resolved from Check-In UUIDs or Manual Input)
Key Features:
- NFC Scanning: Automates booking lookup during check-out by scanning NFC tags attached to rafts.
- Manual Search: Search for bookings using Name, Phone Number, Booking Status, Date (Today, Yesterday), and Rental Type if NFC is unavailable. Custom Date search is planned for a future release.
- QR Lookup: Scan FareHarbor QR codes during check-in to retrieve booking records.
- Manual Booking Update A manual redundant method of checking rafts in/out using raft numbers
Repair Module
This module manages raft inventory status and repair history. Repair records are created for rafts needing service before returning to inventory, with a complete log maintained for each raft.
Repair Record Details:
- Raft Type (e.g., “6 Person Raft”)
- Raft Number
- Record Creation Date
- Record Resolution Date
- User who created the record
- User who resolved the record
- User assigned to the record
- Repair Notes
- Repair Status
Modes:
- Add Record: Create a new repair record.
- Search: Manually search for a raft’s repair history by raft number.
- NFC: Search for repair history using the raft’s NFC tag.
- In-Repair: List of all currently active repair records.
- History: List of all repair records, sorted by date.
- Assigned: List of repair records assigned to your account.
Reporting Module
This module displays statistics for today’s bookings.
Pages:
- Status and Rental:
- Counters of rafts by rental type and status.
- Total number of combined rentals booked for the current day.
- Total availability of each rental type (rafts - in repair).
- Total bookings in each state.
- Average float time (Today, Yesterday, Percentage Difference).
- Search/access booking records based on these filters.
- Hourly Report:
- Displays the number of each rental type scheduled for departure each hour.
- Search/access booking records based on these filters.
- Report History
- Displays a summary of the history of previous reports based on two views:
- Weekly
- Monthly
Shuttle Management Module
This module quickly locates essential information for managing the shuttle as well as providing a method to check in shuttle seats.
Pages:
- Scan: Lookup records using FareHarbor QR codes.
- Manual: Search for bookings with active shuttle seats associated for the current day.
- Shuttle Report: Displays bookings with shuttle seats, showing:
- Last Name
- Number of Shuttle Seats Associated
- Number of Shuttle Seats Booked per Hour
- Name on file
- Booking time
- Number of shuttle seats associated with booking
Customer Acknowledgement
If a booking includes a BowYak, customers must accept an agreement explaining potential water exposure before check-in. Future development will include storm warnings within this feature.
Giving Feedback
We value your feedback! Please share your ideas for improving TagTrax through the bug report/feedback form.
Additional Reading
Additional guides: